Webinars - at the HFMA Tennessee Chapter

Tennessee Trains On Tuesdays

 The healthcare industry is changing. From readmissions to ICD-10 to Accountable Care to the Patient Protection and Affordable Care Act. Hospitals and health systems are under tremendous pressure to not only keep up with the changes, but also to understand the drivers and how they affect their organizations. To strengthen its commitment to educating members, the Tennessee Chapter of HFMA is now offering Tennessee Trains on Tuesday, a once a month webinar series to discuss top trends in healthcare.

Tennessee Trains on Tuesday will occur the second Tuesday of every month and is complementary. Members who attend these sessions will walk away with key takeaways and actionable plans to keep their organizations on the path of success. Additionally, you can earn continuing education credits (CPE) by attending.

Questions about webinars should be sent to webinars@tnhfma.org.  If you’re interested in presenting a webinar, please complete our Presentation Proposal Form.


Check out our Calendar section at any time for full details and to register.



Upcoming Webinars

  • No upcoming events

Archived Webinars

  • 10 Nov 2015 10:00 AM | Ronald Gallagher (Administrator)
    Speakers: Bob Stergos and Ron Bachman

    Summary:
    Continuous improvement, lean and Six Sigma efforts are increasingly common at healthcare institutions today. While these initiatives can be quite successful on their own, the benefits to healthcare institutions can be greatly increased through an employee suggestion program. This presentation will provide an introduction to team-based employee suggestion programs and how these programs can be connected to existing continuous improvement efforts. We will also take a look at the results realized by major healthcare institutions like Methodist Le Bonheur Healthcare, Children’s Health and OSF HealthCare.

    Learning Objectives:
    • Explain the process of the team-based employee suggestion program.
    • Discuss how continuous improvement, lean and Six Sigma efforts can be enhanced through an employee suggestion program.

    Take Away:
    How connecting existing or planned continuous improvement efforts to employee suggestion programs can maximize cost savings and operational efficiencies throughout an organization while engaging front line employees at all levels and opening up an organization to new ways of thinking.

    Speaker Biography:
    With nearly 20 years of experience in employee engagement, Bob Stergos has designed, sold and implemented team-based employee suggestion programs for major healthcare, airline and automotive companies. He has a unique perspective on team-based employee engagement, having also served as a team leader for an employee suggestion program at a 6,000-employee organization. Bob is currently Vice President, Engagement Practice at Performance Plus, a full-service employee engagement agency. In this role, he counsels healthcare institutions on their engagement processes and leads the development of Ideas at Work, a first-of-its-kind employee suggestion program. Bob is also an active member of Ideas America, the U.S. division of an international employee involvement association, which provides him exposure to engagement strategies deployed worldwide.

    Speaker Biography:
    A former healthcare CEO and CFO and 30-year HFMA member and HFMA Fellow, Ron Bachman now leads the Advisory Board for Performance Plus, a full-service employee engagement agency. Ron’s exceptional healthcare experience is framed by a unique blend of operational and strategic leadership functions. As the CEO of a major healthcare institution, he spearheaded innovative employee engagement strategies and twice earned coveted industry awards for measured success in clinical quality, patient satisfaction, employee engagement/satisfaction and financial performance. In his current role, Ron is an asset to healthcare institutions throughout the country, providing an experienced first-hand perspective and insights.

    Field of Study: Specialized Knowledge
    Delivery Method: Group Internet Based
    Program Level: Basic
    Prerequisite(s): None
    Advanced Preparation: None
    Cost: Free
    CPE Hours: 1.0 Hours CPE
  • 8 Sep 2015 11:00 AM | Ronald Gallagher (Administrator)
    Speakers: Donald M. Kilgore


    Summary:
    The work comp payor system is extremely unique. Normal healthcare billing patterns cannot be applied to the work comp financial class because the nature of processing claims and the payor system is fundamentally different. This presentation includes activities that when implemented will increase collection yields, reduce A/R, and eliminate unpaid accounts within this financial class.

    Learning Objectives:
    • List characteristics of the worker’s compensation payer system that make it unique.
    • Discuss key revenue cycle work activities that can increase work comp collections, reduce accounts receivable, and reduce unpaid accounts.

    Take Away:
    A better understanding of the work comp payor system including where to adjust work activities within the cycle of processing claims from patient registration to payment posting to get better outcomes.

    Speaker Biography:
    Don Kilgore obtained his BBA and MBA and spent the next eight years with the pharmaceutical company Bristol-Myers Squibb in a variety of sales, market research, and business development positions. In 1994, Don joined Smith & Nephew, one of the world’s largest diversified healthcare companies, to help develop a national accounts department and later served as Sales & Distribution Director overseeing the company wide implementation of new enterprise software. This project included detailed reviews of all legacy business processes, then re-configuration and implementation of better practices for all sales, distribution, materials management, and related internal financial processes. In 1999 Don joined Unified Health Services (UHS) as Partner and Chief Marketing Officer. UHS manages worker’s compensation claims end to end for healthcare systems to help them realize processing automation and efficiencies and to improve cash flow and collections for this financial class. Don understands the worker’s compensation payer system and has knowledge of how to effectively manage worker’s compensation claims from the healthcare provider’s perspective. He is a founding member and former board member of the Urgent Care Association of America.

    Field of Study: Specialized Knowledge
    Delivery Method: Group Internet Based
    Program Level: Intermediate
    Prerequisite(s): None
    Advanced Preparation: None
    Cost: Free
    CPE Hours: 1.0 Hours CPE
  • 11 Aug 2015 11:00 AM | Ronald Gallagher (Administrator)

    Speakers: Shannon Farr and McRae Sharpe


    Summary:
    Review of regulatory requirements related to FMV and Commercial reasonableness and their application to physician productivity compensation models.

    Learning Objectives:
    • Discuss fair market value and commercial reasonableness, primarily as defined by Stark and other laws and regulations; the application of valuation theory and compare and contrast these concepts.
    • Identify 4 commonly-used measures of productivity, and discuss pros and cons associated with the use of each to determine compensation.
    • Identify 5 physician compensation surveys and obtain a basic understanding of their use.

    Take Away:
    A basic understanding of the critical components and potential pitfalls involved in assessing FMV and CR of physician compensation and measuruing or calculating compensation going forward.

    Speaker Biography:
    Shannon Farr is a director in Elliott Davis Decosimo’s Forensic, Valuation and Litigation Support practices, Shannon focuses on healthcare valuation as well as litigation support and expert testimony. With more than 20 years of experience in public and industry accounting, she currently assists clients with marital dissolutions, purchase and sale transactions, healthcare regulatory, federal estate and gift tax determinations, strategic planning and shareholder disputes and settlements. Shannon also performs fair value for financial reporting valuations to be used in purchase price allocations and goodwill impairment testing. Her litigation support experience has been used in numerous marital dissolution cases as well as contract and shareholder disputes.

    Speaker Biography:
    McRae Sharpe has more than 35 years of experience in physician practice management operations along with planning and strategic development for healthcare entities. He provides a wide range of services to clients, including practice management consultation, purchasing/selling physician practices, market and demographic projections, strategic planning and development, physician/hospital relationships, merger and joint venture exploration, statistical interpretation of survey data and physician compensation planning. McRae has experience with physician contracting and negotiation issues. He has also served as Chapter 11 Trustee. Prior to joining Elliott Davis Decosimo, McRae served as corporate vice president of a large regional hospital system and as president of a practice management subsidiary of a large integrated delivery system responsible for 90+ providers.

    Field of Study: Specialized Knowledge
    Delivery Method: Group Internet Based
    Program Level: Intermediate
    Prerequisite(s): None
    Advanced Preparation: None
    Cost: Free
    CPE Hours: 1.0 Hours CPE

  • 14 Jul 2015 11:00 AM | Ronald Gallagher (Administrator)
    Speakers: John Whaling, Lindsey Van Cleave and Jim Naifeh


    Summary:
    In 2013, 72 million non-elderly people went uninsured for at least part of the year, representing $84.9 billion in uncompensated care for providers. This problem is a big reason that congress passed the Affordable Care Act. Web-Based health insurance marketplaces, e.g. healthcare.gov, were designed to make it easier for Americans to find affordable coverage. So far, 32 million more people have found coverage. Providers, it turns out, are uniquely positioned to take concrete steps to help many of the remaining 40 million uninsured find health insurance. In fact, many of them already have with the help of Navigators, Certified Application Counselors, Medicaid vendors, referrals to insurance brokers, and licensed, non-commissioned advisors. Because the next several months represent a unique opportunity to accelerate the rate at which patients get connected with coverage, we would like to review these solutions.

    Learning Objectives:
    • Explain the Affordable Care Act’s impact on providers and their patients.
    • Identify the problem of uncompensated care.
    • List what providers are doing to solve this problem.

    Take Away:
    A better understanding of the pros and cons of each solution hospitals are implementing in order to solve the problem of uncompensated care.

    Speaker Biography:
    John Whaling a 2007 graduate of the University of the South, started his career in healthcare with Bernard Health in Nashville, TN. Bernard Health’s mission is to the the world’s most trusted advisor when it comes to helping people plan for their healthcare, and John’s professional goals are all related to helping Bernard achieve that mission. More specifically, he helps hospitals reduce uncompensated care by connecting their patients with new coverage options. Before joining the team at Bernard Health, he rode his bicycle across the country and worked on a cattle farm.

    Speaker Biography:
    Lindsey Van Cleave graduated from Southern Methodist University. After graduation Lindsey worked in a traditional insurance office before deciding to make the move to Bernard Health. At Bernard, she helps hospitals reduce uncompensated care by connecting their patients with new coverage options. She is currently working on a Master’s of Healthcare Informatics from Lipscomb University. Outside of work you can find her volunteering, working at a local food truck, or taking her two dogs for a run.

    Speaker Biography:
    Jim Naifeh graduated from the University of Tennessee, Knoxville. He has a broad spectrum of experience in both the Financial and Healthcare sectors, most recently serving a CEO of Stellar Care, a home health provider in Memphis, TN. Jim joined Bernard Health to be part of the team that helps healthcare providers reduce uncompensated care and increase revenue. Additionally, Jim serves on the Board of Governors of St. Jude Children’s Research Hospital in Memphis.

    Field of Study: Specialized Knowledge
    Delivery Method: Group Internet Based
    Program Level: Intermediate
    Prerequisite(s): None
    Advanced Preparation: None
    Cost: Free
    CPE Hours: 1.0 Hours CPE
  • 9 Jun 2015 11:00 AM | Ronald Gallagher (Administrator)
    Speakers: Jim Hoffman


    Summary:
    Readmissions are a topic of much discussion right now, and there are any number of high profile efforts to reduce them. However, in our day-to-day conversations with hospital CFOs, we hear again and again that they believe reducing readmissions will negatively impact their bottom line. Clearly there’s a disconnect between the intended disincentives of the Readmissions Reduction Program and the real world of hospital revenue cycle and finance.

    Learning Objectives:
    • Explain the history and current state of the CMS Hospital Readmissions Reduction Program.
    • Explain the impact of the CMS Hospital Readmissions Reduction Program on hospitals, nationally and in Tennessee.
    • Calculate an individual hospital’s readmission penalty and the financial impact related to reducing excess readmissions.

    Take Away:
    A better understanding of the impact of readmissions on a hospital’s bottom line, and ways to approach the problem of reducing readmissions that require the least effort and have the greatest rewards.

    Speaker Biography:
    Jim Hoffman brings over twenty years of technology and operations experience to his position as COO of BESLER Consulting. Most recently, he was President and General Manager of Accuro Revenue Management for MedAssets. Prior to the acquisition of Accuro Healthcare by MedAssets, he served as President and Chief Operating Officer of the Accuro Revenue Management business unit, and Chief Operating Officer of Innovative Health Solutions, acquired by Accuro from Besler Consulting in 2005. His prior experience includes technology development in the healthcare, finance, telecommunications and entertainment industries. Jim is a graduate of the University of Virginia.

    Field of Study: Specialized Knowledge
    Delivery Method: Group Internet Based
    Program Level: Intermediate
    Prerequisite(s): None
    Advanced Preparation: None
    Cost: Free
    CPE Hours: 1.0 Hours CPE
  • 12 May 2015 11:00 AM | Ronald Gallagher (Administrator)
    Speakers: Brian Todd and Kim Scifres

    Video:

    Summary:
    Join us for a look at recently issued Internal Revenue Code (IRC) Section 501(r) regulations. We’ll discuss how the proposed regulations were changed to be more hospital-friendly and review compliance timing and challenges associated with implementing new policies and procedures.

    Learning Objectives:
    • Identify changes related to financial assistance policies, charge limitations, billing and collections.
    • Discuss ways to calculate amounts generally billed in accordance with 501(r)(5) regulations.
    • List challenges and applications of these regulations.

    Take Away:
    Attendees will learn about the recently issued Internal Revenue Code (IRC) Section 501(r) regulations.

    Speaker Biography:
    Brian Todd is a tax specialist in BKD National Health Care Group and serves on the executive committee of the Branson, Joplin and Springfield nursing facilities and other health services industry team. He has more than 14 years of experience providing tax services to both for-profit and not-for-profit health care organizations. As the tax leader for the Branson, Joplin and Springfield health care and not-for-profit and government teams, Brian supervises the preparation of more than 250 Form 990s annually. He regularly consults with not-for-profit organizations on unrelated business income issues, employee recruitment incentives and joint ventures and assists clients in identifying exposure areas related to private inurement and intermediate sanctions. He also has experience in obtaining favorable determination letters and private letter rulings. Recently, he has focused on helping not-for-profit organizations comply with the new IRC Section 501(r) requirements, including conducting and reviewing community health needs assessments. Brian has presented numerous seminars to area chapters of Healthcare Financial Management Association, state hospital associations, the Missouri Health Care Association, Northwest Regional Primary Care Association and Kansas Association for the Medically Underserved. He also presented at the LeadingAge (formerly the American Association of Homes & Services for the Aging) Annual Meeting and Exposition in 2007.He is a member of the American Institute of Certified Public Accountants and Missouri Society of Certified Public Accountants.Brian is a 1999 graduate of the University of Missouri, Columbia, with an M.Acc. degree.

    Speaker Biography:
    Kim Scifres has more than 20 years of experience serving tax-exempt organizations. She has spent most of her career providing consulting and compliance services related to the many tax areas affecting hospitals and health systems. Prior to joining BKD, Kim was the tax director for a large hospital and health care system. Her responsibilities included the preparation of federal, state and local income tax returns. She also was responsible for post-issuance compliance for tax-exempt bonds, monitoring changes in federal and state tax law and serving as a resource for issues related to payroll, accounts payable and joint venture activities. Kim has extensive experience working with health systems throughout the United States and has assisted clients with tax issues in areas including community benefit reporting, unrelated business income and compliance with §501(r) of the Internal Revenue Code. Kim leads BKD’s Community Health Needs Assessment Practice and has co-developed the firm’s tax risk assessment process for hospitals and health systems. She is a member of American Institute of CPAs, Kentucky and Tennessee Chapters of Healthcare Financial Management Association, American Health Lawyers Association and Kentucky Society of Certified Public Accountants. She is a frequent presenter for various industry group meetings as well as BKD webinars. Kim is a graduate of Indiana University, Bloomington, with a B.S. degree in accounting.

    Field of Study: Specialized Knowledge
    Delivery Method: Group Internet Based
    Program Level: Intermediate
    Prerequisite(s): None
    Advanced Preparation: None
    Cost: Free
    CPE Hours: 1.0 Hours CPE
  • 14 Apr 2015 11:00 AM | Ronald Gallagher (Administrator)
    Speakers: Elizabeth Staas

    Summary:
    Transforming today’s manual Patient Access activities into an automated, no touch process dramatically improves staff productivity and improves revenue cycle financials (reducing AR Days and Denials). This transformation enables staff to spend less time on payer websites and phone calls and more time with patients which leads to increased patient satisfaction. Engaging touch-free practices via automation provides a significant compression of time allocated to manual processes and the time it take for accurate payment.

    Learning Objectives:
    • Attendees will be able to explain the positive impact automation can have on hospital operations and increasing patient satisfaction. Attendees will be able to explain the different types of EHR audits underway.
    • Attendees will be able to list what automation capabilities can be applied to improve Patient Access effectiveness and efficiency.
    • Attendees will be able to explain the significance of accurate and comprehensive Patient Access steps to minimize rework/additional work in back office and its effect on the revenue cycle. Attendees will be able to identify potential EHR reimbursement opportunities.

    Take Away:
    Attendees will learn the significance of accurate and comprehensive Patient Access steps to minimize rework/additional work in back office and its effect on the revenue cycle. Attendees will take a deeper knowledge of the multiple healthcare industry tools and solutions available to eradicate costly denials from occurring and reduce manual steps in verifying eligibility.

    Speaker Biography:
    Elizabeth Staas serves as the Analysis Revenue Cycle Consultant at Recondo Technology. She brings a deep understanding and working knowledge of the revenue cycle and all its associated components to include workflow, human factors, and technology. Elizabeth has worked with numerous hospitals and other healthcare providers in her career concentrating on increasing prompt and proper payment for the services they provide. She currently serves on the Board of Directors and as President-Elect for the Virginia-DC Chapter of HFMA and is the incoming President of that Chapter, June 2015. She has organized numerous HFMA and AAHAM Educational Events centered on Revenue Cycle and Payment Reform. She also works closely with HFMA Region IV in their continued efforts to be the source for healthcare revenue cycle solutions. She also serves as Legislative Chair for The Virginia Chapter of AAHAM with concentrated efforts in lobbying at both state and federal levels to reduce wasted efforts affecting the healthcare revenue cycle. Elizabeth has received the HFMA Reeves Silver Merit Award and the Muncie Gold Merit Award; both for outstanding service to HFMA.

    Field of Study: Specialized Knowledge
    Delivery Method: Group Internet Based
    Program Level: Intermediate
    Prerequisite(s): None
    Advanced Preparation: None
    Cost: Free
    CPE Hours: 1.0 Hours CPE
  • 10 Mar 2015 11:00 AM | Ronald Gallagher (Administrator)
    Speakers: C. Anne Pontius, MBA, FACMPE, CHC, MT(ASCP)


    Summary:
    This session focuses on the components necessary to create a quality improvement culture within medical facilities. To survive in today’s healthcare market, practices and health systems have to implement efficient processes that have had waste and redundancy removed from them. The lean process improvement methodology is a proven way to maximize the efficiency of a process.

    Learning Objectives:
    • Describe what it means to have a lean culture.
    • List the steps involved in implementing the lean method.
    • Identify seven types of waste found in processes.

    Take Away:
    Begin utilizing a proven method to make processes more efficient.

    Speaker Biography:
    Anne Pontius has been a Sr. Medical Practice Consultant with State Volunteer Mutual Insurance Company since 2008. Prior to that, she was the principle consultant and owner of Laboratory Compliance Consultants, Inc. for 18 years. Anne has been an active member in the international Clinical Laboratory Management Association where she was President 2009-2011. Anne has studied and been utilizing Lean quality improvement methods for over 10 years in laboratories and medical practices. She is a Fellow with the American College of Medical Practice Executives and Certified in Healthcare Compliance.

    Field of Study: Specialized Knowledge
    Delivery Method: Group Internet Based
    Program Level: Basic
    Prerequisite(s): None
    Advanced Preparation: None
    Cost: Free
    CPE Hours: 1.0 Hour CPE
  • 10 Feb 2015 10:00 AM | Ronald Gallagher (Administrator)
    Speakers: Jackie Lucas, FACHE


    Summary:
    Presentation and discussion of opportunities for allocating and managing IT resources and cost through IT governance, prioritization and partnership.

    Learning Objectives:
    • Explain how an active IT Governance structure can assist in managing IT resources and cost.
    • Be able to explain the importance of prioritization of IT programs, projects and budgets.
    • Identify the role of partnership, contracts and vendors in managing IT and cost containment.

    Take Away:
    Find opportunities and ways to better manage IT resources and contain cost.

    Speaker Biography:
    Jackie Lucas is a collaborative leader with a broad background in business, healthcare, technology, finance, consulting and education. Ms. Lucas’ experience includes being a senior executive of a large enterprise health system and holding leadership and management positions in healthcare information technology, operations and finance in community, academic and children’s healthcare. She has been involved in corporate strategy; budgeting; mergers and acquisitions; and analysis of new and existing business ventures, programs and products. She has experience in healthcare consulting. Ms. Lucas is a Fellow of the American College of Healthcare Executives and a member of the College of Healthcare Information Management Executives. She has served on advisory boards for multiple organizations including two Fortune 15 companies. She has received awards including being named a Computerworld Premier 100 CIO IT Leader. She has published and spoken nationally on Healthcare Operations and Partnership, Change Management and Expense Reduction, Electronic Health Record and Clinical Systems Implementation, and Program/Project Management. Ms. Lucas has taught graduate MBA and MHA courses and served as an industry instructor for Information Technology and Quality for the American College of Healthcare Executives.

    Field of Study: Specialized Knowledge
    Delivery Method: Group Internet Based
    Program Level: Basic
    Prerequisite(s): None
    Advanced Preparation: None
    Cost: Free
    CPE Hours: 1.0 Hour CPE
  • 20 Jan 2015 10:00 AM | Ronald Gallagher (Administrator)
    Speakers: Guice Smith

    Summary:
    Top healthcare organizations across the country have been going through deep budget cuts, management restructuring and layoffs since the implementation of the Affordable Care Act in 2013. Layoffs have focused as much on middle and senior management as front-line staff. The speaker will inform you how to jumpstart your 2015 career development and advancement planning.

    Learning Objectives:
    • Attendees will be able to write/revise their resume to appeal to search firms and human resource professionals responsible for resume screening.
    • Attendees will be able to explain the different types of search firms operating today.
    • Attendees be prepared for different styles of interviews and salary negotiations.

    Take Away:
    Begin preparing for your next career opportunity by sharpening your resume, interviewing, and negotiating skills.

    Speaker Biography:
    Guice Smith, a seasoned business executive, is the managing director for the Nashville office of Stanton Chase International. He specialized in disciplines such as executive administration, accounting and finance and operations. With a special emphasis in the healthcare industry, he has built C-level executive teams for hospitals, health systems, payors, consulting firms, and other service groups. In this capacity, Guice has been instrumental in helping clients identify and secure top performers in organizations throughout the United States and internationally. His assignments have included recruiting CEOs, COOs, CNOs, CFOs, and CIOs. Clients have included for-profit and not-for-profit healthcare organizations, independent hospitals, and physician practices, and ambulatory and ancillary organizations. Prior to joining Stanton Chase, Guice was a partner for 17 years with an international search firm, where he was responsible for building the firm’s healthcare and management consulting practice. Guice is a 1981 Accounting graduate of the University of Mississippi “Ole Miss”. He is a Certified Public Accountant (CPA) and Certified Personnel Consultant (CPC). Guice is also an active member in Healthcare Financial Management Association (HFMA) and Health Information Management Systems Society (HIMSS).

    Field of Study: Specialized Knowledge
    Delivery Method: Group Internet Based
    Program Level: Basic
    Prerequisite(s): None
    Advanced Preparation: None
    Cost: Free
    CPE Hours: 1.0 Hour CPE
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