Webinars - at the HFMA Tennessee Chapter

Tennessee Trains On Tuesdays

 The healthcare industry is changing. From readmissions to ICD-10 to Accountable Care to the Patient Protection and Affordable Care Act. Hospitals and health systems are under tremendous pressure to not only keep up with the changes, but also to understand the drivers and how they affect their organizations. To strengthen its commitment to educating members, the Tennessee Chapter of HFMA is now offering Tennessee Trains on Tuesday, a once a month webinar series to discuss top trends in healthcare.

Tennessee Trains on Tuesday will occur the second Tuesday of every month and is complementary. Members who attend these sessions will walk away with key takeaways and actionable plans to keep their organizations on the path of success. Additionally, you can earn continuing education credits (CPE) by attending.

Questions about webinars should be sent to webinars@tnhfma.org.  If you’re interested in presenting a webinar, please complete our Presentation Proposal Form.


Check out our Calendar section at any time for full details and to register.



Upcoming Webinars

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Archived Webinars

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  • 12 Nov 2013 10:00 AM | Ronald Gallagher (Administrator)

    Speaker: GwynneMesimer, RN, BA, VP, Operations, Emdeon

    Slide Deck:
    Download the PDF

    Video:

    Summary:
    The presentation will focus on the aspects of the Affordable Care Act that are pertinent to hospitals and health care organizations. Since this is a constantly evolving topic with new information almost weekly, the topic will contain the latest relevant information as close to presentation time as possible.

    The topics to be included will be: policy updates, where states stand as it relates to Medicaid expansion, what Medicaid expansion means to those in Region 5, what is known about presumptive eligibility and how that impacts an organization as well as the streamlined application process for enrollment in both Medicaid and the subsidized insurance plans.

    Learning Objectives:
    • Determine your facility impacts based on regulatory aspects of ACA.
    • Identify how ACA regulations will affect the daily operations in the Revenue Cycle.
    • Identify at least two process changes that will enhance revenue.
    • Identify activity for outreach needed for your organization.

    Take Away:
    What is the impact of the Open Enrollment period for Qualified Health Plans
    What does my organization want / need to do to address this

    Speaker Biography:
    Gwynne Mesimer joined Chamberlin Edmonds in January of 2003. Prior to joining Chamberlin Edmonds, she began career as a Registered Nurse. Gwynne managed the fund raising activities of the board of directors for VNA and Hospice for five years.

    Gwynne also worked for a small entrepreneurial management company that managed Home Health Agencies for hospitals, and served as an AVP and VP of Operations in various capacities during the ten-year tenure.

    Since joining Chamberlin Edmonds. Gwynne has largely been responsible for the geographic extension of the company’s operations into an additional fifteen states. This growth was accomplished by developing key relationships and processes with State Medicaid offices and hospital customers.

    Recently, Gwynne has been the point person for our research, analysis and preparation for the impact of the Affordable Care Act on operations at CEA.

    Gwynne holds her B.A. from Barry University.

    Field of Study:Specialized Knowledge
    Delivery Method: Group Internet Based
    Program Level: Basic
    Prerequisite(s): None
    Advanced Preparation: None
    Cost: Free
    CPE Hours: 0 hours (we are currently unable to offer CPE certificates for online education)
  • 8 Oct 2013 11:00 AM | Ronald Gallagher (Administrator)
    Speaker: Tom Waller, Senior Manager Client Relations, Emdeon

    Summary:
    Preparing for ICD-10 isn’t just about coding. What about the EDI and clearinghouse. This session will help you better understand the EDI components of ICD-10.
    Learning Objectives:
    • Understand what is required and available from you by your clearinghouse for ICD-10.
    • Understand what testing is available for ICD-10 related to EDI.
    • Better understand your next steps.

    Take Away:
    Clear understanding of ICD-10 changes and EDI changes.

    Speaker Biography:
    Tom Waller has been with Emdeon and its related companies since 1996. His role is to bridge the gap between providers and Emdeon. Tom helps providers maximize their investment in Emdeon technology and helps Emdeon better understand their clients’ needs. Tom has spoken on various revenue cycle topics at a number of HMFA groups and at HIMMS

    Field of Study: Specialized Knowledge
    Delivery Method: Group Internet Based
    Program Level: Intermediate
    Prerequisite(s): Know the stage of ICD-10 testing that your organization has completed.
    Advanced Preparation: None
    Cost: Free
    CPE Hours: 0 hours (we are currently unable to offer CPE certificates for online education)
  • 10 Sep 2013 11:00 AM | Ronald Gallagher (Administrator)
    Speaker: Karlene Dittrich, CBCS, ACPAR, MedRevenue Solutions, LLC

    Summary:
    Protecting your bottom line has never been more vital or challenging. In these financially trying times with the impact of governmental cuts, it is imperative that healthcare providers focus not only on increasing, but also protecting revenue for services rendered in good faith. Many healthcare providers are not aware of protected rights and practical resources available that can assist in boosting profitability, strengthening the appeal process and protecting the bottom line.

    Join an appeal specialist as she shares valuable laws and practical denial management strategies that have been proven to Optimize Insurance Reimbursement and recover revenue considered uncollectable.

    Learning Objectives:
    • Identify the state and federal laws that compel claim payment optimize insurance reimbursement
    • Discover payor compliance requirements that protect revenue and help strengthen the bottom line
    • Become aware of laws that impact contract related denials and negotiations

    Take Away:
    This presentation will help you determine what defines a valid vs non-compliant claim denial and how to strengthen the appeal process and address denials using laws that support provider payment for services rendered in good faith.

    Speaker Biography:
    Karlene Dittrich, CBCS is the founder of MedRevenue Solutions, LLC, a company that provides Claims Recovery and Specialized Appeal Services. Karlene is a healthcare consultant, speaker, Claims Recovery and ERISA/PPACA Appeal Specialist. She is a certified billing and coding specialist (CBCS) with over 30 years of healthcare and billing management experience in Acute Care Hospital, Long Term Acute Care Hospital, Ambulatory Surgery Center, as well as various Medical and Surgical Practice Settings. As a nationally recognized Claims Recovery and Appeal Specialist, Karlene shares her expertise of Payor Compliance Requirements, Appeal Rights and Denial Management Strategies. Karlene has gained national recognition in her field by assisting a variety of healthcare providers nationwide in successfully recovering thousands of dollars otherwise lost to disingenuous claim denial, audit and refund/offset attempts. Karlene is a popular speaker for major healthcare specialty conferences and regional medical societies, and has been published by national Ambulatory Surgery Center publications.

    Field of Study: Specialized Knowledge
    Delivery Method: Group Internet Based
    Program Level: Basic
    Prerequisite(s): None
    Advanced Preparation: None
    Cost: Free
    CPE Hours: 0 hours (we are currently unable to offer CPE certificates for online education)
  • 13 Aug 2013 11:00 AM | Ronald Gallagher (Administrator)
    Speaker: Cathy Dougherty, FHFMA, Vice President, Revenue Cycle Management, Gwinnett Hospital System

    Slide Deck:

    Summary:
    Patient satisfaction during the business side of care is increasingly important for healthcare providers. Learn the approach one health system is making to help keep the a positive experience for their patients after care has been provided. Learn some creative ways to interact with patients and how to set up and measure loyalty from the business side of care.

    Speaker Biography:
    Cathy Dougherty, FHFMA, is the Vice President of Revenue Cycle Management at Gwinnett Health System in Lawrenceville, GA, where she has been employed since 1990. She is currently responsible for the system’s revenue cycle operations, and has been employed in healthcare revenue cycle management for 30 years. Cathy has been a speaker in the healthcare revenue cycle area in many venues over the years.

    Cathy is a Certified Healthcare Professional (CHFP) and a Fellow in HFMA. She served as the 2005-2006 President of the Georgia Chapter of the Healthcare Financial Management Association (HFMA) and represents Region 5 as the Regional Executive for National HFMA. In 2012 the Georgia Chapter of HFMA recognized Cathy’s service and love for mentoring by naming an award in her honor: The Cathy H. Dougherty Distinguished Mentoring Award.

    Field of Study: Specialized Knowledge
    Delivery Method: Group Internet Based
    Program Level: Basic
    Prerequisite(s): None
    Advanced Preparation: None
    Cost: Free
    CPE Hours: 0 hours (we are currently unable to offer CPE certificates for online education)
  • 12 Jul 2013 11:00 AM | Ronald Gallagher (Administrator)
    Speakers: Chris Fox, BA, Chief Executive Officer, Avantas
    Logan Pigg, CHFP, Director of Finance, Mountain States Health Alliance

    Summary:
    According to the American Hospital Association, the increase in labor costs is the most important single driver of spending growth for hospitals, accounting for roughly 35% of the overall growth. At 60% or more of any healthcare organization’s budget, the importance of effectively managing labor while balancing efficiency, flexibility and maintaining quality patient care is paramount, yet it is also one of the most challenging feats for healthcare organizations, particularly in an industry with constantly changing, uncontrollable factors such as evolving regulations and legislative requirements and the natural flux and surge of inpatient volumes. The key to effectively controlling a healthcare organization’s labor costs lies in the adoption of enterprise-wide workforce strategies, tailored operational best practices, and the ability to analyze staffing and scheduling needs to accurately and proactively manage and deploy resources based on patient demand.

    Strategic labor management and technology can be implemented to assist healthcare organizations transform labor management plans, resulting in controlling and reducing labor costs without any significant workforce reduction. Via several real-life examples, this presentation will outline industry-proven best practices for developing, implementing and sustaining an analytics-powered, enterprise-wide labor management solution. It will show participants the steps necessary to evolve from traditional, silo-based, reactive labor management tactics into a proactive strategy that optimizes labor to drive savings, increase staff satisfaction and improve patient care.

    Learning Objectives:
    • Learn how to appropriately size core staff and strategically layer contingency resources to handle the ebb and flow of patient demand
    • How to tailor department-specific strategies to align operational best practices with the desired future state
    • Benefits of applying a strategic methodology to managing and deploying resources across an enterprise

    Take Away:
    This presentation will outline best practices and tips for effectively controlling labor costs. Attendees will take away effective labor management strategies to apply in their own organizations and understand the benefits of managing labor at the enterprise level to drive savings and increase quality.

    Chris Fox:
    As Chief Executive Officer for Avantas, Chris Fox is an industry veteran and proven leader whose track record of driving the Avantas innovation team and providing guidance for software product development, marketing, and strategic partnerships has played a critical role in the company’s rapid rise to leadership in healthcare enterprise labor management. Building on a foundation in SaaS software development and deployment across a variety of industries, Mr. Fox brought his deep expertise and innovative approach to bear on the staffing challenges that have long plagued healthcare organizations, leading ultimately to the creation of Avantas’ proprietary, web-based solution, Smart Square®, recognized as a new breed of labor management software for the healthcare industry.

    With more than 15 years of experience in software innovation, business process optimization and consulting to large enterprises in healthcare and a range of other industries, Mr. Fox is a passionate leader who specializes in team building and turning visions into quality products or strategies.

    Mr. Fox received his BA in Broadcast Journalism from the University of Nebraska-Lincoln. He holds memberships in the American College of Healthcare Executives (ACHE), Healthcare Financial Management Association (HFMA) and the American Organization for Nurse Executives (AONE).

    Logan Pigg
    Logan Pigg is Corporate Director of Finance for Mountain States Health Alliance (MSHA). For eight years, he has amassed a variety of experience as a Financial Analyst, facility CFO, and most recently as the Corporate Director of Finance. Currently, Logan directs the capital planning, financial and trend analysis for 13 hospitals, 21 primary/preventative care centers, numerous outpatient care sites and retail services. As a strategic partner of the AnewCare ACO, he is responsible for the financial modeling of CMMI’s Bundle Payments for Care Improvement Initiative. Most recently he has embraced the lean methodology to focus on the Triple Aim and aid his organization in navigating healthcare reform.

    Logan has a Bachelor of Science and Master of Business Administration degrees from East Tennessee State University. He is a Certified Healthcare Financial Management Professional (CHFP) from the Healthcare Financial Management Association (HFMA), and is Lean Bronze certified from the University of Iowa.

    Field of Study: Specialized Knowledge
    Delivery Method: Group Internet Based
    Program Level: Basic
    Prerequisite(s): None
    Advanced Preparation: None
    Cost: Free
    CPE Hours: 0 hours (we are currently unable to offer CPE certificates for online education)
  • 9 Jun 2013 11:00 AM | Ronald Gallagher (Administrator)
    Speakers: Karen Friemoth, Regional Vice President, Emdeon
    Joi Finnin, Corporate Director, Revenue Cycle Integration, Vanguard Health Systems

    Handouts:
    Download the slide deck as a PDF.

    Summary:
    Assisting with best practices and tools to support accerelated outbound patient correspondence and allow for every patient preference to pay. Arming organizations with information and tools to improve AR performance and get payments/financial obligations established sooner
    Learning Objectives:
    • Share innovative ways to accelerate outbound patient communications.
    • Share innovative ways to expand upon all patient payment channels to get paid faster and at less cost to provider.
    • Share ways to increase customer satisfaction and repeat business.

    Take Away:
    Confirm the provider is utilizing every opportunity to communicate with the patient fast and effective. Confirm the provider is offering EVERY channel available to allow the patient to pay. As well as arming the provide and every patient touch point with the ability to take a payment and change the manner to ASK for payment earlier within the patient encounter.

    Speaker Biographies:
    Karen Friemoth is the Regional Sales Director for Emdeon’s Patient and Consumer Billing & Payment Solutions division in the Southeast. She has over 10 years of experience in the industry with emphasis on assisting clients to improve revenue cycle efficiencies by specifically designing programs to increase self-pay collections. Karen has worked with healthcare providers and businesses across the country to provide information and best practices in improving the financial communication design process through integrated online billing and payment methods. Karen is a wife and mother of twins.

    Joi Finnin has worked in Healthcare and Revenue Cycle for over 15 years with stints in the Business Office, Finance and Managed Care contracting. She has worked for Vanguard in both the San Antonio and Chicago markets, recently joining the Corporate offices last November. She currently leads the revenue cycle teams for vendor implementations and process standardization.

    Field of Study: Specialized Knowledge
    Delivery Method: Group Internet Based
    Program Level: Basic
    Prerequisite(s): None
    Advanced Preparation: None
    Cost: Free
    CPE Hours: 0 hours (we are currently unable to offer CPE certificates for online education)
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